Privacy Policy
Last Updated: March 15, 2025
Introduction
At Rengatra, we understand that your privacy is fundamental to your trust in our mobile app development platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our services at miperfilentell-cl.bet and interact with our development tools.
We're committed to being transparent about our data practices and giving you control over your personal information. This policy applies to all users of our platform, including developers, project managers, and administrators who utilize our mobile app development services.
Your privacy rights are important to us. We never sell your personal data to third parties, and we only collect information that's necessary to provide you with exceptional mobile app development services.
Information We Collect
We collect various types of information to provide and improve our mobile app development services. The information we gather falls into several categories, each serving specific purposes in delivering our platform capabilities.
Account Information
When you create an account, we collect your name, email address, company information, and authentication credentials. This information is essential for account management and security.
Project Data
Information about your mobile app projects, including project names, descriptions, source code, assets, and development preferences. This data enables our platform to function effectively.
Usage Analytics
We track how you interact with our platform, including features used, time spent, and performance metrics. This helps us improve our services and user experience.
Communication Data
Records of your communications with our support team, including emails, chat messages, and feedback submissions. We use this to provide better customer service.
Technical Information
Device information, browser type, IP address, and system specifications. This technical data helps us ensure compatibility and optimize performance.
Billing Information
Payment details, billing addresses, and transaction history for subscription management. We process payments securely through encrypted payment processors.
Automatic Data Collection
Our platform automatically collects certain information when you use our services. This includes log files, cookies, and similar technologies that help us understand user behavior and improve our platform performance. We use this information to analyze trends, administer our services, and gather demographic information about our user base.
How We Use Your Information
We use the collected information for several legitimate business purposes that directly benefit your experience with our mobile app development platform. Our data usage is always aligned with providing, maintaining, and improving our services.
- Providing and maintaining our mobile app development platform and related services
- Processing your projects, managing your account, and facilitating team collaboration
- Communicating with you about service updates, new features, and important announcements
- Providing customer support and responding to your inquiries and technical issues
- Analyzing usage patterns to improve our platform's functionality and user experience
- Detecting and preventing fraudulent activities and security threats
- Complying with legal obligations and enforcing our terms of service
- Conducting research and development to enhance our mobile app development tools
We process your personal information based on various legal grounds, including your consent, contractual necessity, legitimate interests, and legal compliance. When we process data for marketing purposes, we always provide clear opt-out mechanisms and respect your communication preferences.
Data Sharing and Disclosure
We maintain strict policies regarding data sharing and only disclose your information in specific circumstances that are necessary for our service operation or required by law. We never sell your personal data to third parties for marketing purposes.
Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to subpoenas, court orders, or government requests. We also reserve the right to disclose information when we believe it's necessary to protect our rights, ensure user safety, or investigate potential violations of our terms of service.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice of such transfers and any changes to how your information is handled.
Your Privacy Rights
We believe you should have control over your personal information. Depending on your location, you may have various rights regarding your data, and we're committed to honoring these rights regardless of where you're located.
Access Your Data
You have the right to request access to the personal information we hold about you. We'll provide you with a comprehensive report of your data within 30 days of your request.
Correct Information
You can request corrections to any inaccurate or incomplete personal information. Most account information can be updated directly through your account settings.
Delete Your Data
You may request deletion of your personal information, subject to certain legal and operational requirements. We'll process deletion requests within 30 days when legally permissible.
Data Portability
You can request a copy of your data in a structured, machine-readable format. This allows you to transfer your information to another service provider if desired.
Restrict Processing
You may request that we limit how we process your personal information in certain circumstances, such as when you contest the accuracy of the data.
Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the information provided in the contact section below. We'll respond to your request within the timeframes required by applicable privacy laws and may need to verify your identity before processing your request.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats and industry best practices.
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols
Access Controls
Strict access controls ensure only authorized personnel can access your information
Regular Audits
We conduct regular security audits and penetration testing to identify vulnerabilities
Secure Infrastructure
Our servers are hosted in secure facilities with physical and digital security measures
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication when available, and keep your account information confidential. If you suspect any unauthorized access to your account, please contact us immediately.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods vary based on the type of information and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of account + 2 years | Account management and legal compliance |
| Project Data | Duration of account + 1 year | Service provision and backup recovery |
| Usage Analytics | 2 years | Service improvement and trend analysis |
| Communication Records | 3 years | Customer support and dispute resolution |
| Billing Information | 7 years | Tax compliance and financial records |
After the retention period expires, we securely delete or anonymize your personal information. In some cases, we may need to retain certain information longer to comply with legal obligations or resolve disputes.
International Data Transfers
Rengatra operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that international transfers of personal data are conducted in compliance with applicable privacy laws and with appropriate safeguards in place.
When we transfer data internationally, we use various legal mechanisms to ensure adequate protection, including standard contractual clauses approved by relevant authorities, adequacy decisions, and other appropriate safeguards. We regularly review these mechanisms to ensure they provide effective protection for your personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized features.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
Our platform may also use web beacons, pixel tags, and similar technologies to track email engagement and platform usage. These tools help us understand how you interact with our services and improve our offerings.
Children's Privacy
Our mobile app development platform is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete that information immediately.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We're committed to protecting children's privacy and will take appropriate steps to remove any such information from our systems.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or by posting a prominent notice on our platform.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, please contact us:
Email: contact@miperfilentell-cl.bet
Address: 841 Cedar St, Santa Cruz, CA 95060, United States
Phone: +1 (203) 776-6000